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Estonian FAQ’s
We know the importance of authenticity in antiques. Rest assured, our team verifies the authenticity of each item before listing it for sale. Additionally, we offer detailed descriptions and images to provide you with an understanding of the piece’s authenticity and origin.
Your satisfaction is our priority. In the rare event that You have received a wrong item, please contact us within 14 days of receiving the item. We’ll work with you to find a satisfactory solution, whether it’s a return, exchange, or refund.
Absolutely! We understand that purchasing antiques online can be a unique experience, and we’re here to assist you every step of the way. If you require more information or detailed photographs of a particular item, simply reach out to us, and we’ll be happy to accommodate your request. Your satisfaction is important to us, and we want to ensure you have all the information you need to make a confident purchase.
Buyers will need to check with their local authorities to see if any customs and import taxes apply. Any additional customs and tax payments are the buyer’s responsibility.
It’s possible to pay by Bank Transfer or by Credit Card.
Arensburg Antiik OÜ is not responsible for delays due to customs.
For all international sales, delivery and collection must be purchased and organised separate to item purchase.
Shipping & Returns
Yes, we can help with the shipping! We can help to arrange international shipping for most of our items. Please note that some restrictions may apply based on the item’s size, weight, and destination country.