Privacy Policy

Arensburg Antiik OÜ has undertaken the commitment to protect the privacy of customers and users. Accordingly, we have developed the following principles of privacy policy, which address the collection, use, disclosure, transmission, and storage of customer data.

Collection and Use of Personal Data

The collection of personal data may occur in the following ways:

• when providing contact information (such as your name, postal address, telephone number, email address, preferred method of contact) on our website or elsewhere (e.g., in stores)
• when making a purchase or placing an order in our store or on the website, storing personal contact information or data related to purchase preferences (Arensburg Antiik OÜ may ask you to voluntarily provide personal data and personalized information on certain areas of the website. Required personal data may include name, address, postal code, email address, telephone number, and other data).

Collection and Use of Personal Data

We also collect anonymous data through cookies – data that cannot be directly associated with a specific individual (gender, age, language preference, location). We may also collect data on generalized customer activities in our stores and on the website. This data is aggregated and used to provide customers with more useful information and to understand which products and subpages of the website are most interesting. Aggregate data is treated as anonymous data in this privacy policy.

Use of Collected Personal Data

We also use collected personal data to deliver goods, fulfill obligations to the customer, and communicate with the customer (for example, when contacting through a contact form, we use your email address to reply).

For better service, Arensburg Antiik OÜ may disclose information about individual users to third parties who provide services to Arensburg Antiik OÜ and are contractually obligated to keep shared information confidential. For example, a third party may be our partner responsible for transportation of goods.

Retention and Erasure of Personal Data

Customer data and communication history are retained for up to 3 years. Payment-related data is retained for at least 7 years based on the Accounting Act. Queries and questions related to data must be submitted with a digital signature via email: arensburgantiik@gmail.com.

Protection of Personal Data

Arensburg Antiik OÜ implements all precautions (including administrative, technical, and physical measures) to protect customer personal data. Only authorized individuals have access to data for modification and processing.

Customer Rights

Customer rights include:

• Requesting access to data related to them by submitting a request via email to arensburgantiik@gmail.com
• Withdrawing consent to the processing of data related to them by submitting a request via email to arensburgantiik@gmail.com
• Demanding correction or modification of data related to them by submitting a request via email to arensburgantiik@gmail.com
• Demanding deletion of data related to them (if not contrary to the law or hindering the possibility of providing services) by submitting a request via email to arensburgantiik@gmail.com
• Filing a complaint with the supervisory authority overseeing the processing of personal data, which in the Republic of Estonia is the Data Protection Inspectorate. http://www.aki.ee

Security

All customer personal data obtained through visiting the Arensburg Antiik OÜ website and through the contact form is treated as confidential information.

Terms and Changes to Privacy Policy

By using our website or completing a regular customer application, you have read and agreed to these principles and conditions. We reserve the right to amend the general terms of the privacy policy as needed, notifying this on the privacy policy page. For any questions or concerns regarding the privacy policy or data processing, please contact us at arensburgantiik@gmail.com.